Frequently Asked Questions (FAQ)

The official TCL store, TCL Home Kenya, is located at Comet Mall, Nairobi. You can also shop online at tclkenya.com with nationwide delivery.

Yes. Our Nairobi shop is at Comet Mall, and we also offer same-day delivery within the city.

Yes. We provide same-day delivery in Nairobi and next-day delivery to major towns across Kenya.

All TCL products in Kenya come with a 12–24 month manufacturer warranty, depending on the product category.

Yes. You can purchase from our physical store in Nairobi or directly from our official online store.

The TCL 43V6C ranges from KES 30,999/- to 45,999/- across Kenya.

The TCL 50V6C ranges from KES 41,999/- to 49,999/-.

The TCL 55V6C ranges from KES 45,999/- to 55,999/-.

The TCL 65V6C ranges from KES 71,999/- to 82,999/-.

The TCL 50T6C ranges from KES 45,999/- to 54,999/-.

The TCL 55T6C ranges from KES 55,999/- to 66,999/-.

The TCL 65T6C ranges from KES 79,999/- to 95,999/-.

The TCL 55C6K ranges from KES 65,999/- to 99,999/-.

The TCL 65C6K ranges from KES 104,999/- to 129,999/-.

Models in the C6K series utilize Mini-LED technology, delivering enhanced brightness and contrast.

Popular QLED models include the T6C, C655, and P7K series.

Absolutely. The majority of TCL TVs in Kenya are 4K Ultra HD, perfect for movies, gaming, and streaming.

Yes. Most models including V6C, T6C, and C6K series are equipped with Google TV OS for easy access to apps.

Yes. Many TCL TVs like those in the T6C and C6K series support Dolby Atmos for immersive audio.

Visit the product page for TCL 55C655, where TCL Kenya provides the latest pricing, warranty, and delivery details.

Check the TCL Kenya product page for the C655 65-inch, featuring 4K QLED Pro. Prices may vary based on promotions.

The C6K 75-inch Mini-LED TV price is available on our product page, complete with specs and delivery info.

Price information for the TCL P7K 55-inch (with HDR10+ and Google TV) can be found on its dedicated product page.

The TCL S5K 43-inch (budget smart TV with Google TV) pricing is listed on its TCL Kenya product page.

For pricing and details of the TCL V6C 85-inch TV, please visit the relevant product page on our site.

The TCL Side-by-Side 505 L fridge is priced at KES 93,990/-, with frost-free cooling.

The TCL P635SBSS fridge also costs KES 93,990/-, featuring advanced cooling and elegant design.

The TCL Cross-Door 470 L fridge is competitively priced and ideal for families.

The TCL P560CDN fridge is available at KES 99,990/-.

The TCL 249 L Double-Door fridge costs KES 56,990/-, perfect for smaller households.

The TCL 420 L fridge is priced at KES 79,990/-, suitable for medium-sized families.

Yes. Many models, including Side-by-Side and Cross-Door, come with frost-free technology.

The TCL 10/7 kg washer-dryer costs KES 67,000/-.

The TCL 10 kg front-load washer costs KES 59,000/-.

Yes. The brand offers durable top-load washers with large capacity.

Yes. Twin-tub models are available for customers who use separate wash and spin units.

Yes. TCL offers fully automatic washers, both front and top load.

The TCL 2.1 channel soundbar costs KES 17,999/-, delivering rich audio performance.

Yes. TCL offers Dolby Atmos soundbars for cinematic audio.

The TCL Google TV remote is priced at KES 2,500/-.

TCL wall mounts for 55-inch TVs start at KES 1,500/-.

Yes. We partner with trusted finance providers to offer installment plans.

We accept M-Pesa, bank transfers, and credit/debit cards.

Simply bring your purchase receipt and warranty card to our store or contact support.

Yes. We offer professional installation services for TVs, fridges, and washing machines.

Contact TCL Kenya support for troubleshooting, diagnostics, and repairs.